Frequently Asked Questions
Have questions? You're in the right place. We've gathered the most common inquiries to help you get the answers you need—quickly and easily. If you don’t see what you’re looking for, feel free to reach out. We’re always here to help.
Still have more questions? Feel free to click the button below to contact us.
General Information
Q: Where is your venue located?
A: We are located at 100 N Nugent Ave, Johnson City, TX 78636, right off the Johnson City town square. Johnson City is in the heart of the Texas Hill Country — 60 miles west of Austin, 64 miles north of San Antonio, and 30 miles east of Fredericksburg.
Q: What types of events do you host?
A: Any sort of event you can dream up — corporate events, private parties, fundraisers, galas, motorcycle and car club gatherings, retirement parties, etc.
Q: What are your hours of operation?
A: The motorcycle museum hours are Thursday-Sunday 11 AM–6 PM. We can host small events during normal business hours or larger private events outside of business hours: M-W 11am-11pm or Th-Sun 6-11 pm.
Q: Will guests be able to access the motorcycle museum during the rental period?
A: Absolutely! This is our venue's top rental perk! All guests will have full access to the 5,000+ sq. ft. museum showroom and will not be required to pay the admission fee.
Q: Is there parking available?
A: Yes, we have an on-site parking lot with X parking spots. There is also street parking available in front of the museum on Nugent Street and additional parking in front of the county courthouse building 1 block away.
Booking & Availability
Q: How do I secure a date?
A: Please submit a booking inquiry through our website or call Heather at (303) 995-7403. We require a signed contract and deposit (50% of venue rental rate) to secure the date. The balance of costs is due 1 week prior to event date.
Q: Are there additional fees to book?
A: A $100 cleaning fee is applied to all event reservations. In addition, a refundable security deposit is required. The amount of the security deposit is determined based on the expected guest count and the nature of the event. Specific details will be outlined and agreed upon in the rental contract.
Q: How far in advance should I book my event?
A: We recommend securing your reservation at least 90 days in advance of your event date to ensure availability. However, if your desired date is less than 90 days away, please don’t hesitate to contact us. We will make every effort to accommodate your request based on current availability.
Pricing & Payments
Q: What is included in the rental rate?
A: Our rental rate includes full access to the museum showroom, private access to event venue space, and covered front patio. Additionally, we supply tables, chairs, access to stage, sound system, wifi, and on-site parking.
Q: What forms of payment do you accept?
A: We accept credit cards, bank transfers, and digital payment platforms such as PayPal and Zelle. A detailed invoice will be emailed prior to booking and will include a secure payment link for your convenience.
Policies & Restrictions
Q: Is smoking allowed?
A: Smoking is permitted only in designated outdoor areas.
Q: Are pets allowed?
A: Service animals are always welcome. Pets may be allowed on a case-by-case basis with prior approval.
Q: What is your cancellation policy?
A: Cancellations made more than 60 days prior to the event date are eligible for a full refund of the deposit. Cancellations made within 30 to 60 days of the event will receive a 50% refund of the deposit. Cancellations made less than 30 days before the event are non-refundable.
Q: What is the venue’s curfew for events?
A: To be good neighbors and follow local noise regulations, our venue curfew is 11:00 PM. We kindly ask that all guests head out by this time and that cleanup is wrapped up as well. Need a bit more time to wrap things up? Extended cleanup time may be available for an additional fee—just let us know in advance, and we’ll do our best to accommodate!
Q: Is the landlord required to be on-site during the event?
A: Yes, the landlord or a designated representative will be on-site for the duration of the event. This is to ensure the venue is used safely, according to the rental agreement, and to provide assistance if any issues arise.
Catering & Vendors
Q: Can I hire an outside caterer?
A: Absolutely! While we don’t offer in-house catering or have an on-site kitchen, you're welcome to bring in a professional catering service. We highly recommend using one of our preferred local restaurants that offer catering, as they're familiar with the venue. We also have space available if you'd like to bring in a food truck—a fun and flexible option for any event!
Q: Can I bring my own vendors (photographer, DJ, florist, etc.)?
A: Yep! Outside vendors are welcome but must be pre-approved by our event coordinator.
Q: Is alcohol allowed at events held at your venue?
A: Yes, alcohol is permitted at events, but it must be served in compliance with local and state laws. The event host is responsible for the behavior of all guests and will be held liable for any damages to the property caused by unruly behavior or intoxication.
Q: Can we decorate the venue?
A: Yes, you are welcome to decorate the venue. We just ask that you refrain from using any décor that would permanently damage the building (i.e. no staples, glue, etc.). Candles are permitted but must be enclosed with hurricane holders. All décor must be taken down by the end of the rental period.
Q: Is there a time limit for setup and teardown of decorations?
A: You’re welcome to start setting up before your contracted rental period begins! Just be sure to coordinate the timing and logistics with our event coordinator ahead of time.
Cleanup must be completed by the end of your rental period to avoid additional fees. If you anticipate needing extra time for cleanup, please arrange this with our event coordinator before the event.
Q: Are we allowed to hire DJ’s or performers?
A: Yes! We even have a stage they can use. We just ask that all outside vendors are pre-approved by our event coordinator in advance
Facilities & Equipment
Q: What kind of Audio-Visual equipment is available for use?
A: You will have access to our sound system during your event; however, microphones, projectors, amplifiers, and other A/V equipment are not provided. If you plan to have a DJ, live music, or a slideshow, please bring the necessary equipment. Be sure to let us know in advance so we can coordinate setup and ensure everything works smoothly with our system.
Q: Is there Wi-Fi available for guests or streaming?
A: Yes, high-speed Wi-Fi is available throughout the venue.
Q: What type of furniture is available in the venue?
A: In addition to the folding tables and chairs available for use, our venue offers a variety of comfortable seating areas throughout the space and motorcycle showroom. You’ll find lounge chairs, a bar table with chairs, a cozy sitting area with sofas and chairs, a sectional sofa, as well as picnic tables and lounge chairs arranged around a fire pit in our covered patio.
Q: Are there dressing rooms or prep areas available?
A: While we don’t have a designated dressing room, our spacious and exceptionally clean restrooms include a sitting area and offer plenty of room—making them a comfortable option for bridal preparations or getting ready before your event.